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"Ply" technically refers to the construction of the yarn. It's the number of strands that are twisted together to make a single piece of yarn. While "ply" historically related to the thickness (or weight) of the yarn, today's spinning technology means that the number of plies doesn't always correspond directly to the thickness of the yarn.

However, in some countries, including Australia & the UK, the numbering system of yarn ply still refers to the thickness of the yarn, so it's possible to have a single ply 4ply yarn! - this means that the yarn is constructed of a single ply, but has the traditional thickness of a 4ply sock / fingering yarn).

For more information, please refer to our Hook, Needle & Yarn Guide and our blog A Quick Guide to Yarn Weights.

We want you to love your new yarn! We accept returns within 90 days of your order being dispatched on stock items.

• All return items must be in resaleable condition, unless it was faulty or damaged.
• It must be in its original packaging and unopened.
• We cannot return yarn if it has been wound from a skein into a ball.

Please see our Returns Policy for more details.

AUSTRALIA
FREE shipping on orders over $200
Orders under $200 – $13.50 (Standard) or $17.50 (Express)

NEW ZEALAND
FREE shipping on orders over $200
Orders under $200 – $14.95 (Standard) or $23.95 (Express)

Excludes oversized items, all amounts in AUD

INTERNATIONAL
Postage cost will be calculated at Checkout

For more details, see our Shipping Policy.

We offer a Store Pickup service which you select at checkout. When your order is ready for you to pick up you will receive a notification via SMS. We hold store pick ups for 14 days.