SHIPPING AND DELIVERY
FREE shipping within Australia on orders over $200*
You can choose your preferred method of shipping at checkout. We use Australia Post or Sendle for all our shipping. We will choose the most efficient method for your delivery.
We offer FREE shipping on orders within Australia over $200* (excluding orders that contain oversized items - shipping on these orders will be calculated separately). Orders under $200 within Australia will be sent via regular Parcel Post or Sendle and charged a flat postage rate of $8. Postage generally takes 2+ days to most major metro and regional centres. *Shipping is free on all Australian orders that do not contain oversized items. Oversized items such as blocking kits, swifts etc have a note on their product page specifically advising they do not qualify for free postage. Postage on oversized items will be calculated and charged separately.
If you need your fabulous yarn NOW you can specify Express Post at checkout for a flat rate postage of $15 for next day delivery in most major metro and regional areas (can take a little longer in some regional areas). If your order is placed by 2pm, we will make every endeavour to ensure your parcel is packed and on its way to you by close of business the same day. Yay!
International shipping is available through Australia Post using their 'Standard International' and 'Express Post International' service. Prices will be calculated at checkout based on the destination and weight of the package. Australia Post advise Pack and Track deliveries generally takes 3-10 business days whilst Express Post International can take 3-7 business days for delivery.
On both the Express Post International and 'Pack and Track' parcels you can elect to sign for the delivery and add insurance. As we cannot be held responsible for parcels once they have left our store, we strongly recommend you consider selecting these options.
We also offer a Store Pickup service which you can choose when you checkout. Your parcel available to be picked up from our store at 721 New Canterbury Road, Dulwich Hill, Sydney the next day (excludes pre-orders).
Gift vouchers: please select Store Pickup / Gift Voucher Email as your shipping method. The gift voucher will be emailed to your email address unless you enter an alternative email address into the order notes.
All prices shown on this website are in Australian dollars.
*Shipping is free on all Australian orders that do not contain oversized items. Oversized items such as blocking kits, swifts etc have a note on their product page specifically advising they do not qualify for free postage. Postage on oversized items will be calculated and charged separately.